Question

Porting is successful but no service yet

  • 25 April 2019
  • 0 replies
  • 989 views

Hi,
how are you doing?

I bought my mom a 3 months prepaid sim card.
It took 5 days to Complete the porting process.
however, when i make a call, there is an automatic message saying the I have to make a payment, which doesn’t seem right because it’s a prepaid Sim. The same goes for texting. Unable to text.

I highly appreciate your help.

this is the information
phone number: 407-790-5509
Sim#: 8901260093139119839F

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