SIM card is NOT Verizon

  • 30 April 2020
  • 2 replies

I think there may be a need to define terms.

Prior to purchasing Mint I confirmed with Verizon that my phones were “unlocked”.

However I did a factory reset on my Galaxy S7 Edge, and when the Verizon logo appeared I remembered that V uses modified Android software.

Mint tells me my phone is locked.

Bottom line, will I be able to use my S7e on Mint? How do I remove V software?

Lots of Apple and Samsung users waiting to see how I make out.

Thanks in advance for your help.

2 replies

Userlevel 3

Hi! Thanks for reaching out to us. We’re sorry to hear that you are experiencing issues with the service. We’ve sent you a private message to review the case as soon as possible.

I would like to know as well