Question

SMS still not working although settings are correct

  • 6 May 2020
  • 1 reply
  • 42 views

Hello, I contacted Mint Mobile customer service Saturday….I have never been able to receive text messages...I can send and other get a message just fine...but I can not receive from anyone….APN settings were confirmed by the rep and correct….even a reset was done….the rep said she would call back yesterday that tech had to fix it...(no call back yesterday or today)...I am going to end service as it is horrible customer service. 


1 reply

Userlevel 3

Hello, I contacted Mint Mobile customer service Saturday….I have never been able to receive text messages...I can send and other get a message just fine...but I can not receive from anyone….APN settings were confirmed by the rep and correct….even a reset was done….the rep said she would call back yesterday that tech had to fix it...(no call back yesterday or today)...I am going to end service as it is horrible customer service. 

Hello, I’ve sent you a DM to assist you as soon as possible.

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