Thanks everyone who has taken advantage of our Buy 3 Months, Get 3 Free
promo. It’s the best deal in wireless! We are seeing some questions about when the free three months will be applied, and how to know when it’s applied to your account. We can answer that for you.
I just activated my account, but I can’t see my 3 free months?
Don’t worry, it's coming. Your 3 free months will be applied to your account within 24 hours after activation. You will see this as ‘Next Plan’ in your home screen of Account Management
Where can I see that my free 3-month has been applied to my account?
In Account Management
, on your home screen. It will show a 3 month 8GB plan as your ‘Next Plan’ with Recharge Paid. This means that at the end of your first 3 months you will automatically move into another 3 month 8GB plan. You can also check that the credit has been applied by looking in Transaction History
, you will see a line item for ‘B3G3 promo credit.
What if the credit is visible on the app and not the website, or vice-versa?
If you're seeing the credit on either the app or the website, then you're good to go. Our system may be synching - you'll soon be able to view the credit on both platforms.
What should I do if the credit isn't applied in online Account Management or the Mint Mobile app within 24 hours?
Contact our customer service team by calling 213-372-7777 or emailing, firstname.lastname@example.org
How much will I pay after the 6 months are over?
You can choose any of our 3, 6 or 12 month plans and choose the gigabytes that you need per month. Our plans start for as low as $15/month for a 12-month 3GB plan.