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Mint launches International Data Roaming

Mint launches International Data Roaming
Userlevel 3
Attention world travelers: you can now use your international roaming balance for data in addition to talk and text. Score!

That’s right, we already had INTL roaming on talk and text, but including the internets takes us to a whole new level for world travelers—it puts us up there with your toothbrush, favorite trashy romance novels and clean underpants on your packing list.

How to Purchase
You can purchase INTL roaming credit at any time simply by texting UPROAM to 6700. Or you can add it through your account management here. Roaming credit can be purchased in amounts of $5, $10 or $20. Your unused balance will roll over from month to month and never expire (you’re welcome).

Low INTL Data Roaming Rates
We offer a flat data roaming rate of $0.06/MB in Canada and Mexico. Other countries are available at $0.20/MB. Click here for a full list of supported countries, and also our talk and text rates.
 
Don’t forget: you use the same credit for international data, talk and text roaming!

*UPDATE: $0.06 for data roaming in Canada and Mexico

24 replies

I assume you mean .005 and .02 per megabyte as $50 and $200 per gig seems a little steep?
Userlevel 4
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Hello,

Thank you for your post. The post above is correct with the cost of the roaming rates. Please visit the link below for more in depth information.

https://www.mintsim.com/international-roaming/

Thanks,
Mint SIM Support
Wow! good to know, I guess the inaccurate part of the announcement was that your rates are low... At $200 a gig I won't be using international roaming. Thanks. I thought perhaps you were competing with Google Fi which charges the same $10 per gig internationally, I figured at $20 you would be in the ball park but at $200 sheesh. Oh well at least your other services are at a good price.
Userlevel 4
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Hello,

I'm not quite understanding where you are getting that amount from because your amount seems a little extreme. Can you send us an email at support@mint.com so we can better assist you and get the the correct information?

Thanks,
Mint SIM Support
Unless I am missing something the math is quite simple. There are 1000MB in a 1GB; 1000 x .20 = $200.
Userlevel 4
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Yes, the math is simple. But if you are using that amount of data then that's how much it would cost since its international data usage.

Thanks,
Mint SIM Support
Userlevel 3
Thanks for the feedback, really appreciate it and we have made a change to the post so it is clearer for future readers. We are always trying to improve and add features to our service for our customers. Data roaming is one to give that option that was not available previously. Thanks again, Caro
I like having data available overseas but only want to use it at specific times, like to check email once a day while I am out and about.

If I turn off data roaming most of the time, will I still be able to receive and make voice calls and texts?

If so, then this feature is a good benefit.
Userlevel 4
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Yes, you should be able to still make calls and text. But this also depends on the bands in the area you are in at the time.

Let us know if you need anymore assistance.

Thanks,
Mint SIM Support
I want to check my understanding. You mean international talk and text are included already. Like it is free if we travel outside of US. roaming charge is for the data only. Is that correct?
Userlevel 4
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No, there is a standard fee for both texting and calling.

Please visit the link below for more information and rates.

https://www.mintsim.com/international-roaming/

Thanks,
Mint SIM Support
$200 per GB ($0.20 per MB x 1000MB) of international data is definitely not a low rate considering how Google Fi is only $10 per GB of international data. When going overseas for 2 weeks, it’s very easy to blow through 1 or 2 GBs of data if your phone is your only internet source. And this is without streaming videos and gaming. I’m traveling to Europe soon but at least I know now to make sure I have a Google FI account before I go.
Userlevel 4
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Thank you for your insight!
I love my Mint SIM and I have nothing but good words about the service but $200 per GB is a little extreme. I would be willing to try if it were in the ballpark of Goolge Fi.
Userlevel 1
Beware, Mint International Data Roaming does not work. I suspect it is fraud advertisement.

It used to work pretty well, but not now...
I traveled to Japan November 2018, twice. Data roaming just did not work as it did in July 2018. I was able to call/text, but cannot get access to data at all. Had a lot of interaction with Mint customer support, but they could not solve anything. I tried Mint SIM with my Japanese friend's smartphone device, as one of the customer support rep suggested. It did not work as well. Clearly, it is a network contract problem.
I traveled to Thailand as well. It did not work as well. (I can call/text, but no data access)

Tired of using it. I feel like this company does fraud advertisement saying that it offers international data roaming, but actually it does not.
I am thinking to switch to other carrier, if I do not receive any further clarification from Mint.
Userlevel 1
I can confirm it doesn't work in Mexico either. I had full LTE signal, tried every available network and could not get text, data, or calls to work. Contacted Mint support who said a technical rep would look into it and I never heard back from them. Complete radio silence.

Forums are littered with issues using international roaming and none of the the threads have any replies or resolutions.. I think it just doesn't work. Like doesn't foxing work at all.
Geez, $200 per gig? I'm not sure if I want to continue with Mint.
I mean, it's nice that the option is available, but as with most things in life, being lazy is more expensive than being smart. This is a non-issue. When you're overseas, just get a local carrier's SIM and buy a prepaid plan. Keep your mint SIM safe, and put it back in your phone when you're back in the US. There's nothing to it. Even if your device doesn't support foreign LTE bands, you'll still be able to get HSPA, which is as good or better than LTE service in a lot of the US.
I mean, it's nice that the option is available, but as with most things in life, being lazy is more expensive than being smart. This is a non-issue. When you're overseas, just get a local carrier's SIM and buy a prepaid plan. Keep your mint SIM safe, and put it back in your phone when you're back in the US. There's nothing to it. Even if your device doesn't support foreign LTE bands, you'll still be able to get HSPA, which is as good or better than LTE service in a lot of the US.
It's not always about laziness. If you have a local SIM you still have to pay to call back to the US and many times, IF that service is available, can be more expensive than the us counterpart. I have a local SIM, so no problems calling locally here in Colombia. I bought international roaming to talk with people back in the states from Colombia using my mintmobile SIM(dual sim phone). However, the problem is , that it does not work.You can't even check your mint voicemail with the mint SIM when you are out of the country. They have tried for hours to make it work without success. So, for me, mintmobile should not offer and charge for a service that does not or rarely works at all. I agree with your statement about getting a local SIM but for me and others this problem is still definitely not a non-issue. Thankfully I rent a US skype phone number also , so for now, I can use my local colombian internet svc to make calls to the us via skype using my laptop or the app on my phone. So, oddly enough, I have to use my skype number to call the states because my Mint SIM number with international calling will not work. Thank you Skype!!
My wife and I had been on a cruise in the Caribbean and we tried our phones with Mint in Falmouth, Jamaica and George Town, Cayman Islands but we couldn't get any reception. Our phones said "emergency only". According to your international roaming page Mint should have worked in these 2 countries. I loaded $10 for roaming charges before we went on the cruise. Our phones are Motorola G6 unlocked north america versions. Is there anything we need to do on our phones to make it work? Out phones worked in Cozumel, Mexico.
Unfortunately, we recently were experiencing some issues with our International Roaming services. But we've fixed the issue and we've emailed all the accounts that were impacted to apologize. If you haven't received an email from us, please contact our Care Team who will be happy to sort you out.

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