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Mint launches International Data Roaming

Mint launches International Data Roaming
Userlevel 3
Attention world travelers: you can now use your international roaming balance for data in addition to talk and text. Score!

That’s right, we already had INTL roaming on talk and text, but including the internets takes us to a whole new level for world travelers—it puts us up there with your toothbrush, favorite trashy romance novels and clean underpants on your packing list.

How to Purchase
You can purchase INTL roaming credit at any time simply by texting UPROAM to 6700. Or you can add it through your account management here. Roaming credit can be purchased in amounts of $5, $10 or $20. Your unused balance will roll over from month to month and never expire (you’re welcome).

Low INTL Data Roaming Rates
We offer a flat data roaming rate of $0.06/MB in Canada and Mexico. Other countries are available at $0.20/MB. Click here for a full list of supported countries, and also our talk and text rates.
 
Don’t forget: you use the same credit for international data, talk and text roaming!

*UPDATE: $0.06 for data roaming in Canada and Mexico

29 replies

Wow! good to know, I guess the inaccurate part of the announcement was that your rates are low... At $200 a gig I won't be using international roaming. Thanks. I thought perhaps you were competing with Google Fi which charges the same $10 per gig internationally, I figured at $20 you would be in the ball park but at $200 sheesh. Oh well at least your other services are at a good price.
$200 per GB ($0.20 per MB x 1000MB) of international data is definitely not a low rate considering how Google Fi is only $10 per GB of international data. When going overseas for 2 weeks, it’s very easy to blow through 1 or 2 GBs of data if your phone is your only internet source. And this is without streaming videos and gaming. I’m traveling to Europe soon but at least I know now to make sure I have a Google FI account before I go.
My wife and I had been on a cruise in the Caribbean and we tried our phones with Mint in Falmouth, Jamaica and George Town, Cayman Islands but we couldn't get any reception. Our phones said "emergency only". According to your international roaming page Mint should have worked in these 2 countries. I loaded $10 for roaming charges before we went on the cruise. Our phones are Motorola G6 unlocked north america versions. Is there anything we need to do on our phones to make it work? Out phones worked in Cozumel, Mexico.
Unfortunately, we recently were experiencing some issues with our International Roaming services. But we've fixed the issue and we've emailed all the accounts that were impacted to apologize. If you haven't received an email from us, please contact our Care Team who will be happy to sort you out.
This is a great announcement and is a very large reason i switched from total wireless. That and wifi calling and text. I just like the option to be able to make the occasional call or text or dara...I'm assuming you can make wifi calls from anywhere for free, correct?
if you're using gigs of data internationally then research getting a local number for your stay. It's common sense. You feel the need to constantly stream 4k Netflix? Use your head.
it is not working, I added 10$ roaming before going to canada, but it is not working at all.
I tried internatioanl roamig in Canada in May this year. Type "international roaming not working" and you'll see this issue is still NOT fixed. There is no roaming partners in Canada or anywhere else. Deceptive advertising!! Lawsuits will be coming to MM, I imagine.
I've read sometimes you need to switch the phone to 3g/2g vs lte/3g/2g. I'm assuming wifi calling and texting works though, correct?
We're heading to Turks in Dec and I'm expecting this to work.
I didn't switch the phone. Nothing working there
Also read the phpne may need proper bands. Would be nice if Mint gave us some clarity.
Just returned from a Canadian trip. Voice and text roaming services worked but not data roaming in Montreal and Quebec city. I used wifi for data and google voice to limit the roaming charges.
Userlevel 3
Thanks for the feedback, really appreciate it and we have made a change to the post so it is clearer for future readers. We are always trying to improve and add features to our service for our customers. Data roaming is one to give that option that was not available previously. Thanks again, Caro
I like having data available overseas but only want to use it at specific times, like to check email once a day while I am out and about.

If I turn off data roaming most of the time, will I still be able to receive and make voice calls and texts?

If so, then this feature is a good benefit.
Userlevel 4
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Hello,

Thank you for your post. The post above is correct with the cost of the roaming rates. Please visit the link below for more in depth information.

https://www.mintsim.com/international-roaming/

Thanks,
Mint SIM Support
Userlevel 4
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Hello,

I'm not quite understanding where you are getting that amount from because your amount seems a little extreme. Can you send us an email at support@mint.com so we can better assist you and get the the correct information?

Thanks,
Mint SIM Support
Userlevel 4
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Yes, the math is simple. But if you are using that amount of data then that's how much it would cost since its international data usage.

Thanks,
Mint SIM Support
Userlevel 4
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Yes, you should be able to still make calls and text. But this also depends on the bands in the area you are in at the time.

Let us know if you need anymore assistance.

Thanks,
Mint SIM Support
Userlevel 4
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No, there is a standard fee for both texting and calling.

Please visit the link below for more information and rates.

https://www.mintsim.com/international-roaming/

Thanks,
Mint SIM Support
Userlevel 4
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Thank you for your insight!
I assume you mean .005 and .02 per megabyte as $50 and $200 per gig seems a little steep?
Unless I am missing something the math is quite simple. There are 1000MB in a 1GB; 1000 x .20 = $200.
I want to check my understanding. You mean international talk and text are included already. Like it is free if we travel outside of US. roaming charge is for the data only. Is that correct?
I love my Mint SIM and I have nothing but good words about the service but $200 per GB is a little extreme. I would be willing to try if it were in the ballpark of Goolge Fi.
Userlevel 1
Beware, Mint International Data Roaming does not work. I suspect it is fraud advertisement.

It used to work pretty well, but not now...
I traveled to Japan November 2018, twice. Data roaming just did not work as it did in July 2018. I was able to call/text, but cannot get access to data at all. Had a lot of interaction with Mint customer support, but they could not solve anything. I tried Mint SIM with my Japanese friend's smartphone device, as one of the customer support rep suggested. It did not work as well. Clearly, it is a network contract problem.
I traveled to Thailand as well. It did not work as well. (I can call/text, but no data access)

Tired of using it. I feel like this company does fraud advertisement saying that it offers international data roaming, but actually it does not.
I am thinking to switch to other carrier, if I do not receive any further clarification from Mint.

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