Sticky News

Win a FREE year of Mint service!

Win a FREE year of Mint service!
Userlevel 1
Want a free year of 12GB 4G LTE a month? Then head to the Mint Mobile Facebook page and leave a review!

We appreciate you spreading the word about Mint so much that each month we’re going to draw a lucky winner and it. Could. Be. You.

But this giveaway won’t last forever so get on it!

WRITE A REVIEW

Whether you’re a Common or a Master Fox, thanks for being a part of this foxy community!



For full conditions see here: https://www.mintmobile.com/review-giveaway/

This topic has been closed for comments

6 replies

😞 it took FIVE days to get the port issue resolved. my old carrier stated mint kept sending bogus name and acct info with the port request, so they kept rejecting the porting for five days straight. that threw me into another billing cycle which i had to pay again solely for the porting request to go through. add to that the (way too many) calls to both old and new carriers using wife's phone since my old carrier gave up and simply turned off my service as it hadn't been paid yet, and no service with the new mint service!

the ONLY good to all this headache was a very kind nice female voice at the end of the port support team who was very understanding and patient, and even called me late Monday to tell me the port had gone through and terminated successfully, and was the first caller to my new mint service!

HECK!! On Monday alone, starting at 9am in a moving car as a passenger I started calling everyone to the tune of six calls back and forth, trying to get everything correct so it would finally go through!

I'm not on fb otherwise y'all know I would post this there!!!
Userlevel 1
Hi Tony, sorry to hear you had trouble with your port but I'm glad to hear our support team member was able to get things resolved for you. Thank you for your feedback! We love to hear from customers like you so we can continue improving your experience. Please feel free to send me a message if you're ever have any questions!
Well, you asked!!
~ Long press on 1 gets me a recording saying I can't do that instead of sending me to voicemail
I've entered the area code and number for voicemail (keypad 1) and still get a recording saying
don't do that!
~ I had a good keypress (DTMF) previously but now with mint I press 1 for english 2 for coffee and 3
for sugar, and the nice lady keeps asking me to press an option. that is repeated about 2 or 3
times, then she hangs up on me because they don't hear my cell reply.

It ALL worked before but doesn't now.... why?
would have loved to win a whole year, but now i am very very disappointed i even got the trial, i had it for 3 days and service was awesome for me, so i called to order the $20 for 3 months promotion for new users, only to figure out later that i was almost scammed scammed by 1 of your own customer service reps... i told him i did not have a prepaid card right now but that i could go get 1 because i did not want to use my bank card yet this soon... he said hold on and hung up on me, then he called me back from another phone number number and said i could send a check to him in his name and he would use his card for my plan, ...this company seems very very shady after that, and he did not even speak English good at all...i work in Congress and i am way smarter then to send a check to him, but he may have scammed others already that are easy to get over on and will be having government, and BBB investigate this company when i get to the capital monday for work....shame on you for not even screening your own customer service workers, i would have been long customer but thx to a scamming man working for you guys that chance is gone now and i will not be joining now!!!
Does a recommendation count as a review? That's the only thing I can figure out how to do.
David Glickman, Mint Marketing,

I am a Mint User. I think Mint is really good. I am a happy Mint customer.

I do have to admit i choked when i read the Mint email requesting a review to be left on Facebook.
Facebook is corrupt...it collects way to much info about it users, it shares away personal info about it users...we have learned this after an endless series of facebook scandals, that go on year after year.

It is totally not cool to ask Mint Users to use Facebook.

Thanks
3141