Question

Android OS Not Updating Samsung S9+

  • 17 September 2020
  • 1 reply
  • 14 views

Hi, I’m currently using an S9+ and the latest update I have is a security update from Dec 2019 - it appears Samsung S9+ (unlocked) should have already received the Android 10 update but I’m not able to get an update on my phone after doing the ‘check for updates’ it says all is up to date.

Any idea what to do?

 

Thanks!


1 reply

Userlevel 3

Hi, I’m currently using an S9+ and the latest update I have is a security update from Dec 2019 - it appears Samsung S9+ (unlocked) should have already received the Android 10 update but I’m not able to get an update on my phone after doing the ‘check for updates’ it says all is up to date.

Any idea what to do?

 

Thanks!

Hello, I am sorry to hear that. The best recommendation for you would be contacting your phone manufacturer so that they can review that for you. Sometimes the updates are delayed and should arrive to your phone settings. 

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