I have an LG X Power on Android 6.0.1. I just ported over from Boost Mobile today. I can make calls and SMS. I do not have data over network and am trying to follow the instructions to set it up but there is not way for me to add an APN, no "+" and the two APNs that are listed ("ota" and "otasn") are both grayed-out.
I was getting "Restricted access changed" and Data service blocked" message when I first switched but I don't see those messages any longer. Apps are saying "Please enable your Internet connection..." and "net:: ERR_INTERNET_DISCONNECTED"
Under Settings > Network: My Mobile data is on. Network mode is Automatic.
Under More: Mobile data is "On". Roaming is "Use roaming".
Under 4G settings: Network operator is blank. IP address is: 0.0.0.0
Network mode is "Automatic"
Access Point Names: "ota" and "otasn" are both grayed-out.
Under Settings > General > About Phone: Network is "T-Mobile". Mobile network type is "EDGE". Service State is "In service". Mobile network state is "Disconnected". IP Address is "Unavailable".
I tried updating everything I could think of. I shut down, removed the SIM card, rebooted, shut down, inserted SIM card, rebooted.
Nothing seems to help.
Please let me know if you have suggestions. Thank you in advance.