Question

MMS Problems on WiFi since updating OS

  • 21 August 2018
  • 1 reply
  • 260 views

Hey there!

My phone is a Galaxy S7 and I use the default Messages app to send and receive texts. Just last night (8/20) I updated to Android 8.0 Oreo. Ever since I did the update, I haven't been able to send or receive group texts, picture messages, and general MMS. I checked my APN settings and made sure everything is still set up to Mint's specifications, but still have the issue.

Before updating to 8.0/Oreo, I could send and receive MMS without turning on Mobile Data. I assumed since it says "Access the internet through your mobile network" under the Mobile Data section that I could turn it on if I wasn't connected to a Wifi network and off when I was. And that this section was -specifically- for connecting to the internet when there wasn't Wifi available.

I attached an image of my Data Usage settings along with an error for a pending MMS message to be sent, maybe that will be helpful.

1 reply

Userlevel 1
Hey ka94,

Could you please private message us screen shots of our data settings?

Thanks,
Nicole, Mint Mobile

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