Question

MMS won't upload photos on cellular service?

  • 4 August 2018
  • 2 replies
  • 262 views

When I am at home using WiFi, I can upload photos and share with multiple people at the same time. However I can't get it to work on cellular data connection when I am away from home. In fact I think I have not been able to send photos to another single person while I'm working away from my house. The photo goes into sending mode for a long time. Finally I get a FAILED result. I retry several times, but always fails. After I return home to WiFi, I'm able to send all the photos from my phone.

2 replies

When I am at home using WiFi, I can upload photos and share with multiple people at the same time. However I can't get it to work on cellular data connection when I am away from home. In fact I think I have not been able to send photos to another single person while I'm working away from my house. The photo goes into sending mode for a long time. Finally I get a FAILED result. I retry several times, but always fails. After I return home to WiFi, I'm able to send all the photos from my phone.

Do you have the correct data & mms settings set up? https://www.mintmobile.com/faq/
If so, please direct message your mobile number and we'll review your account.
-Regards,
Natalie
Mint Mobile
https://www.mintmobile.com/
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I have checked and re-checked the APN Settings and rebooted several times. Nothing ever changes. Still not able to take a picture and send it over cellular data network when I am away from my home / WiFi.

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