Question

Porting number out to another provider - going on 3 days - how to resolve this??

  • 13 November 2018
  • 4 replies
  • 1471 views

I have tried switching my number to another provider and called to get my account number and using last 4 numbers of my phone number for PIN, but MINT support claims there is some technical issue, which requires the technical team to investigate. WHAT?? I have never seen this when porting numbers from other providers in past ( its usually under 15 minutes ). This is going on 3 days and to make things worse MINT has stopped my service even though I still have a week left which I paid for. Any tips so this can get some attention from support????

4 replies

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Can you send us a DM with your name and phone number?
Hello,

I am in the same situation. I have asked for my account number a few days ago, I haven't' had any response and I have been without service for several days.

Thank you
sounds rather fishy. I'll soon be is the same situation. mint service is great but t mobile services doesn't work where I live. i'm switching over to a verizon mvno end of the month.

I am about to be in same situation. I have a crappy 5S and can get a free iPhone 7 with a two-year Verizon contract but I have a feeling porting my number which was originally a Verizon number back from Mint will be an issue.

 

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