I switched to Mint from Verizon a couple weeks ago and activated my Mint SIM on my old phone (Nokia Lumia Icon). Last week, I got a new OnePlus7 Pro. I put the SIM in the 7 Pro and now I don't receive texts from Verizon customers (I can text them). I've tried changing the APN settings every which way possible to no avail. Mint customer service was of no use other than to tell me that it looked fine on their end. Any ideas would be greatly appreciated!
Best answer by Mint Mobile
Update...I opened a ticket with Mint support 48 hours ago. No response other than the auto-generated ones when the ticket was created. Awesome support!
Sorry about this. We forwarded your information to our support team and they will get in contact with you soon.