Question

Android 10 - 5G - APN / Data Issue

  • 3 May 2020
  • 1 reply
  • 80 views

Good Day!

I have recently purchased an Android 10 with 5G data and I am having issues receiving data. WiFi works wonderful and I have verified that my APN settings were correct per https://www.mintmobile.com/setup-for-android/

Here’s the kicker. The APN settings listed on that page did not load any data to my phone. I tried various things and eventually I discovered that removing the Port: 8080 allowed some data to come thru. Sounds great until you realize that it takes a minute to load the Google homepage. Tried fast.com, but even a speed test couldn’t register above 1 kpbs. Other pages are impossible.  

Service wise, I have 4-5 bars out of a maximum of 5 bars and the data/service shows 5G. Any suggestions on how to improve my data speed please?


1 reply

Userlevel 3

Good Day!

I have recently purchased an Android 10 with 5G data and I am having issues receiving data. WiFi works wonderful and I have verified that my APN settings were correct per https://www.mintmobile.com/setup-for-android/

Here’s the kicker. The APN settings listed on that page did not load any data to my phone. I tried various things and eventually I discovered that removing the Port: 8080 allowed some data to come thru. Sounds great until you realize that it takes a minute to load the Google homepage. Tried fast.com, but even a speed test couldn’t register above 1 kpbs. Other pages are impossible.  

Service wise, I have 4-5 bars out of a maximum of 5 bars and the data/service shows 5G. Any suggestions on how to improve my data speed please?

Hello, thanks for reaching out. We’ve sent you a DM to assist you as soon as possible.

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