Disappointment with advertising and disclosure

  • 30 December 2018
  • 0 replies
  • 779 views

I feel duped by Mint Mobile. Website indicated compatibility with my Samsung S4, phone works, but cannot use hotspot capability as advertised. Also, all advertising touted $20 monthly for 5GB plan. Now I am signed up, and I learned that monthly charge will be $30 monthly. To get $20 monthly plans you have to pay for 12 months in advance. Poor advertising disclosure on both counts, as I also now come to understand that my S4 is not compatible for all services, ergo hotspot does not work on the network. Sad commentary on our advertising controls, and consumer bait and switch. Very misleading and very disappointed with service response.

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