not working

  • 10 August 2019
  • 2 replies

i got the 8gb SIM card for 12 months. There is no signal, no data, no call.s. I have called tons of times the customer service and they were just able to tell me that there is no coverage in this area. Mint website however says that the area I am in now should have the faster internet and full coverage.

I now asked a refund and I am trying to get in touch with the customer service but 611 does not even ring now. I have sent tons of emails asking to call me back but still nothing. This is the worst service provider ever. I want a refund now.

2 replies

Userlevel 2
Lucrezia, we're truly sorry about this experience. Can you please send me a private message with your information so I can forward it to the team for further review.
@MintMonica I sent you a private message 6 days ago regarding the referral credits. Did you receive it? Could you help me and my brother to get the renewal credits?