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connectivity issues 3.27.2020

  • 27 March 2020
  • 2 replies
  • 13 views

Hi I have been having serious issue with the phone connection today. Anyone else? Any reason. I have restarted my phone 2x and no improvement. The I tried to switch to Wifi Calling and I am not able to enable my WIFI. I have been able to do this successfully in the past but not today. Frustrating.  I am in NJ, the Caldwell area. 

 

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Best answer by Mint Mobile Cares 28 March 2020, 21:33

Hi Bella! I’m sorry to hear that you have experienced issues with the WiFi Calling. Please make sure that you have the latest iOS version, and that you have restarted the device. This should fix the issue. 

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Userlevel 3

Hi Bella! I’m sorry to hear that you have experienced issues with the WiFi Calling. Please make sure that you have the latest iOS version, and that you have restarted the device. This should fix the issue. 

Hi I did what you mentioned. What worked was taking out the sim card and reinserting it. 

 

Thank you

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