Question

Freezing plan while abroad

  • 24 March 2020
  • 1 reply
  • 28 views

Hi, I’m going out of country for 5 months. Is there any way to put my plan on pause while keeping my number? I’ll be using an international sim while out of the country. 


1 reply

Userlevel 3

Hi, I’m going out of country for 5 months. Is there any way to put my plan on pause while keeping my number? I’ll be using an international sim while out of the country. 

Hello, please note that the only way to keep the number is by keeping the account active with a plan. Unfortunately, it’s not possible to make a pause on the account since the system doesn't allow us to do so.

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