Question

Frooper

  • 12 May 2020
  • 1 reply
  • 12 views

Initially it seemed like a customer service but now I've called some 12 times and I've been very polite and then it ends up disconnecting and no one ever calls back and my problems never get resolved.

One of the problems is I don't get voicemail and my phone doesn't always ring when I get a call and other different issues. I came from Verizon where I had no problems with my new note 10+ 5G, Mint says it's because my phone is not completely unlocked but that's not true it is completely unlocked and then promised to give me a new plan to start all over againI came from Verizon where I had no problems with my new note 10+ 5G, Matt says it's because my phone is not completely unlocked but that's not true it is completely unlocked and then promised to give me a new plan to start all over again


1 reply

Userlevel 3

Hi! We’re sorry to hear that you’re experiencing a service issue. Please send us a private message with your phone number to review the case as soon as possible. 

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