International roaming

  • 7 March 2019
  • 1 reply

Has anyone purchased it and used it successfully? I bought 5 dollars of international roaming but my phone did not allow me to complete calls in Europe.

1 reply

Hi @anokul,

We're sorry that you had trouble making calls while you were in Europe. We were, unfortunately, experiencing some issues with our international roaming services at the time. We've recently emailed an apology to all the accounts that were impacted but if you haven't gotten one from us please, contact our Care team who will be happy to sort you out.