Question

International roaming balance going down regularly despise no use

  • 26 February 2020
  • 1 reply
  • 113 views

I'm abroad and have been checking my international roaming balance regularly and despite not using my phone (data is completely turned off) apart from a few times over WiFi (when WiFi calling is displayed on my device) my balance continues to go down, why is this happening? There's no way to see the charges but I don't feel that they can be legitimate. 


1 reply

Userlevel 3

I'm abroad and have been checking my international roaming balance regularly and despite not using my phone (data is completely turned off) apart from a few times over WiFi (when WiFi calling is displayed on my device) my balance continues to go down, why is this happening? There's no way to see the charges but I don't feel that they can be legitimate. 

Hi! I've sent you a DM requesting some information to assist you as soon as possible.

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