Question

No service after activation

  • 6 February 2020
  • 1 reply
  • 515 views

I just activated service last night on my phone, but the phone continues to say no service and “Can’t Connect to this network right now” when selecting the available network.

I have a Nexus 5 and followed the directions to set up the APN, but continue to be stuck in a loop when trying to activate service. Also, I have a new phone number so I shouldn’t be waiting for a port and got an email saying everything was active.

 

Please advise


1 reply

Userlevel 3

I just activated service last night on my phone, but the phone continues to say no service and “Can’t Connect to this network right now” when selecting the available network.

I have a Nexus 5 and followed the directions to set up the APN, but continue to be stuck in a loop when trying to activate service. Also, I have a new phone number so I shouldn’t be waiting for a port and got an email saying everything was active.

 

Please advise

Hello, I’m sorry to hear that you are experiencing service issues. I’ve sent you a DM requesting some information to review the case.

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