Roaming did not work in 4 countries that are on the list. Was anyone able to get in touch with Mint Support, I have tried but it has been over a week.

  • 5 February 2019
  • 2 replies

Roaming did not work in 4 of the countries that I was in the past 8 days, all countries are on the list of supported for roaming. Mint makes a statement that they have roaming and that is why I bought. I added Roaming balance. I did turn the phone off in US and only turned it back on in the new country but to no avail. Chat was automated and said someone would be in touch but nobody was. This is a useless services to me at this point, how to get refunded since this is false advertisement?

2 replies

Juat curious: Where did you see any documentation about how to activate the roaming service?  You’re the second person I’ve seen say they were instructed to turn off their phone (?)  and I can’t find documentation on this site anywhere.


Did your situation ever get resolved?

Go to your phone settings and under mobile network turn roaming on.