Text Messages Aren't Being Received on Newly Activated iPhone SE

  • 7 May 2020
  • 1 reply

I just bought a new iPhone SE and transferred my number from Sprint to Mint Mobile. I am receiving calls and people are receiving my texts, but I am not receiving text messages that people send me. Any troubleshooting help would be appreciated. 

1 reply

Userlevel 3

Hi! Thanks for reaching out to us.  We’re sorry to hear that you’re having issues with the text messages. Have you tried by rebooting your device? We’ve sent you a private message to review the account as soon as possible.