Question

tmobile splash screen and apps after installing mint on unlocked phone

  • 7 January 2020
  • 5 replies
  • 75 views

My phone was an ATT phone that I had unlocked and free. After installing mint sim card TMobile installed 2 apps and now I have a TMobile splash screen. Why and how do I get rid of this TMobile junk?


5 replies

First I’ve read of that happening. Have you tried reseating your sim? Perhaps a glitched SIM?

Out of curiosity, what apps were installed?


If you can’t find a fix here, try the Reddit Mint Mobile forum. 
https://www.reddit.com/r/mintmobile/

It's a TMobile app to log in to a TMobile account that I don't have and an app that says TMobile Unlock. I've never had TMobile and the phone was not bought from TMobile nor was it used. I bought it new.

Picture or a link to the apps that were installed would be helpful. Also what kind of Phone?

Samsung Galaxy S9. A pic attached is 3 apps that popped on after sim install.

 

Userlevel 3

Samsung Galaxy S9. A pic attached is 3 apps that popped on after sim install.

 

Hi! sorry to hear that you are experiencing a service issue. I've sent you a DM requesting some information to assist you as soon as possible.

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