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Very poor website

  • 23 January 2020
  • 1 reply
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I'm not sure why the mint mobile website bothers to have a CHAT feature.  The only chatting available is through the virtual Fox and frankly, it is horrible. Your idea of "CHAT" is really where most websites list their frequently asked questions, etc.  That is not CHAT.  I am speech impaired due to cancer and it is extremely difficult and frustrating for me to talk on the phone. They also do not have an email option to contact anyone.  This isn't difficult people.... Please, please work on this. I've had your service for almost a year.…with no changes at all. 

 

Thanks 

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Best answer by Mint Mobile 24 January 2020, 00:04

@curlygirl936 - We’re really sorry about this experience and really appreciate your feedback. If you have any outstanding questions, please feel free to reach out to our team via email at support@mintmobile.com.

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@curlygirl936 - We’re really sorry about this experience and really appreciate your feedback. If you have any outstanding questions, please feel free to reach out to our team via email at support@mintmobile.com.

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