Question

cannot use the date in Greece

  • 18 February 2020
  • 1 reply
  • 427 views

My family and I are now in Greece on vacation.

I bought $20 each roaming value for each member.

However, nobody could use the date in Greece so far except that I could use it only a few times.

My $20’s for roaming is now gone.  My daughters have never been able to use the date in Athens, Greece, but their $20 are gone too.

My wife has not used any date but her remaining is $18.

We are not satisfied at all about this situation. Almost nobody could use the data in Athens, Greece.

We would like Mint to reimburse what we paid for roaming (totaling $80).

 


1 reply

Userlevel 3

My family and I are now in Greece on vacation.

I bought $20 each roaming value for each member.

However, nobody could use the date in Greece so far except that I could use it only a few times.

My $20’s for roaming is now gone.  My daughters have never been able to use the date in Athens, Greece, but their $20 are gone too.

My wife has not used any date but her remaining is $18.

We are not satisfied at all about this situation. Almost nobody could use the data in Athens, Greece.

We would like Mint to reimburse what we paid for roaming (totaling $80).

 

Hello, I’m sorry to hear that you are experiencing roaming issues. I’ve sent you a DM to assist you as soon as possible.

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