Question

Changing payment date

  • 5 January 2020
  • 2 replies
  • 83 views

Hi, I'm a recently-retired senior now on a fixed income. I love Mint but I have one problem. My  3-month plan is due the 2nd, but my social security check comes on the 3rd. I either have to lose service for a day, or make sure the amount I'll owe is on my debit card for the entire previous month. I hate losing service but it's HARD keeping money in my account for an entire month. If I spend one penny over, my phone is turned off. I need to either be able to pay the entire amount the month before, or get my due date changed to a few days later, say from the 2nd to the 5th, to be on the safe side. Is either option possible?


2 replies

Userlevel 3

Hi Vickie,

 

So sorry about the delay here. We hope that you’ve already sorted this out. To answer your question, since we are a prepaid company, we are unable to change the renewal date. Let us know if you have any other questions or concerns.

 

Thank you.

Mint Mobile

That sucks.:frowning2:

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