Question

MMS not working with Mint APN but with default Tmobile it does

  • 28 October 2020
  • 1 reply
  • 37 views

I have had problems sending MMS after getting the new Google Pixel 4a phone.

It still doesn’t work with the APN settings on the mintMobile website. I triple checked and everything is correct.

Every time I try to send a MMS I get an error “not send, try again”.

Then I switched to the default T-Mobile US APN that was already on the phone and everything works.

I’m aware that Mint uses Tmobile towers. But why does your own APN settings not work but TMobile settings do?


1 reply

Userlevel 3

I have had problems sending MMS after getting the new Google Pixel 4a phone.

It still doesn’t work with the APN settings on the mintMobile website. I triple checked and everything is correct.

Every time I try to send a MMS I get an error “not send, try again”.

Then I switched to the default T-Mobile US APN that was already on the phone and everything works.

I’m aware that Mint uses Tmobile towers. But why does your own APN settings not work but TMobile settings do?

Hello! Please note that  we use T-Mobile’s network, however, since that network has been updated, thing can better work using the T-Mobile APN. 

Reply