Question

Android 10 not available on my unlocked S10e (SM-G970U1)

  • 7 January 2020
  • 2 replies
  • 40 views

Wondering why my phone has not received the Android 10 update yet, or any update for that matter as I’m still stuck on the September 1st security patch. My phone was purchased directly from Samsung, and my understanding is that Samsung should deliver updates to my unlocked phone. Is this correct? or does Mint have some part in the Android update process?


2 replies

Userlevel 3

Wondering why my phone has not received the Android 10 update yet, or any update for that matter as I’m still stuck on the September 1st security patch. My phone was purchased directly from Samsung, and my understanding is that Samsung should deliver updates to my unlocked phone. Is this correct? or does Mint have some part in the Android update process?

Hi, in this case, I’d recommend contacting your phone manufacturer so that they can further assist.

Thank you. Samsung did eventually issue all the missing updates to my phone.

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