Question

MMS won't send on new phone

  • 20 November 2018
  • 2 replies
  • 425 views

I just got a OnePlus 6T and switched to Mint Mobile. Sending and receiving SMS works well as do phone calls. I started a group message (MMS) with two people and when I send a message it sends and they receive it. However, I can't receive any of their replies. They are on iPhones, which is what I switched from. I have searched the internet and the forum and found similar issues, but most say they were fixed by manually setting the APN to Ultra/Wholesale.

2 replies

...but most say they were fixed by manually setting the APN to Ultra/Wholesale.


So after manually changing the name it still didn't work?
It did not. However, I was able to contact Mint and although the person on the line said he didn't see my phone was able to use the correct bands, he did something where he reconnected me to the nearest cell tower (I think that's what he said) and then I rebooted my phone and it works! I recommend for anyone who has this issue to call hem up, it only took about 7 minutes.

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