Question

Sprint OMADM profile update on Samsung Galaxy A50

  • 5 May 2020
  • 1 reply
  • 31 views

I have an unlocked Samsung Galaxy A50 that I recently set up with Mint Mobile. After putting in the Mint Mobile sim card, phone/text/data/etc all work fine, but I get a notification from Sprint OMADM saying “The profile update could not be completed”. I do not have Sprint service on this phone. It retries to update the profile every 2 hours. Is there a way to disable this?


1 reply

Userlevel 3

I have an unlocked Samsung Galaxy A50 that I recently set up with Mint Mobile. After putting in the Mint Mobile sim card, phone/text/data/etc all work fine, but I get a notification from Sprint OMADM saying “The profile update could not be completed”. I do not have Sprint service on this phone. It retries to update the profile every 2 hours. Is there a way to disable this?

Hello, can you please let us know where you purchased your device?

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