I received an email yesterday informing me that it was my anniversary with Mint. The email said nothing about fees or renewal, so I thought that it meant that my due date was coming up and that I'd get a follow-up notification when you needed payment. Instead, I left the house today and discovered that I had no cell service. First, you need to provide more than a half day's warning. Second, you need to provide warning. Go back and SAY something in the email about BILLING so that I know WHEN it's due. If you weren't presently the most affordable option, I'd ditch a service provider over something like this. You do not cut people's cell service without ample warning. Ideally, more than once given the serious nature of losing communication. I hope someone will actually read and give this due consideration, because there are more competitors on the market all the time and this is not a small thing.