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Wi-fi calling not connecting


I have a Motorola moto g5+ and I can't use my Wi-fi to make or receive calls.
I never had this problem with other carriers so I know it's not my phone.
Please advise.

Thanks
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Best answer by pikeviewer2 3 June 2018, 19:22

I have a G5+ and wifi calling is working. Did you go into your Mint on line account and enable wifi calling? If so, did you enable wifi calling under settings/more/wi-fi calling?

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Userlevel 2
I have a G5+ and wifi calling is working. Did you go into your Mint on line account and enable wifi calling? If so, did you enable wifi calling under settings/more/wi-fi calling?
Hey pikeviewer2,

I want to thank you for the advice. I had no idea that account setting was even there!
It should be made clear when activating to change that setting. The problem's fixed
and I'm ready to go. Members helping members, that's what it's all about!

Thanks again,

RIC

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