This is an awful company! They as stated, hold your account number hostage. This is one of the worst customer service companies I have had to deal with ever! They put me into a queue three times as the front line service cannot give you the account number. Avoid this customer at all costs!
If I want to switch from other carrier to mint sim and later if I don't like the servic of mint sim ,can I get account no and pin no .from mint ?
What must you do to get these people to give you your account number??!!!! Why do they hold you 'HOSTAGE' with it??? Have tried in vain and was told i would be called back, never called.
Their ‘customer service’ is a joke!
I need account and pin number, I had send email to firstname.lastname@example.org. How long will it take for me to get a reply？？？
i need my account number and pin as well. The customer service rep transfers me to port out department and i am on a never ending hold.
I want to switch from other carrier to mint sim and later if I don't like the servic of mint sim ,can I get account no and pin no .from mint
but your tower is not working this area and net problem
I have found the best way to get your account number and pin is by dialing 611 from your mint mobile phone. This brought me to a real customer rep. who then transfered me to another department that provided me with the info.
The 213-372-7777 number that I see found in other posts is out of service, LOL, and looking at other posts, the email (email@example.com) takes days of back and forth. I also tried their Chat service, but this currently does not help/support getting this info.
I hope this helps others, as I just spent ~2 hours figuring this out!
This service is a joke. Put on hold for hours and then they disconnected you. Rinse and repeat.
Is the account number the same as the order #?
No, they will have you on hold for hours talking about high volume calls until they closed.
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