Question

Billing Issue


On January 17th of 2020, mint mobile charged me 51.58 for 3 months service and simcard.

it was supposed to charge me $45.

Transaction history doesn’t show that Mint Mobile took $51.58. Just $45.

My Credit card shows $51.58.

What’s going on?

Also I had my account on auto renewal, but instead of 12 month auto renewal, it just did 3 months auto, causing me to pay waaaay more.

(It was set to 3 month auto, but in the beginning, I had 12month auto.)

Please explain, and resolve. Thank you


3 replies

Userlevel 3

On January 17th of 2020, mint mobile charged me 51.58 for 3 months service and simcard.

it was supposed to charge me $45.

Transaction history doesn’t show that Mint Mobile took $51.58. Just $45.

My Credit card shows $51.58.

What’s going on?

Also I had my account on auto renewal, but instead of 12 month auto renewal, it just did 3 months auto, causing me to pay waaaay more.

(It was set to 3 month auto, but in the beginning, I had 12month auto.)

Please explain, and resolve. Thank you

Hello, in order to review your account and provide you with the most accurate information possible, send us a DM with your phone number. Thanks.

My phone# is 470 621 2664

Taxes and fees. Expect to see these every time you re-up. 3 months is not $75, it’s more like $82 depending on your local and state tax rates.

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