Question

I want to cancel a billing by autorecharge

  • 24 July 2018
  • 1 reply
  • 486 views

I don't use a mint mobile any more so i forgot a mint mobile service. I did not know an auto recharge. But my phone number is auto recharged today. So i want to cancel a mint mobile service and number

1 reply

Userlevel 1
I don't use a mint mobile any more so i forgot a mint mobile service. I did not know an auto recharge. But my phone number is auto recharged today. So i want to cancel a mint mobile service and number

Hello, we checked your account and do not see auto recharge enabled. There is no credit card on file. Did you remove the card already? There are 2 ways to cancel, and both are convenient:

1. Port-out your number with another carrier, this will cancel the account (you will need to email us for the account number & pin).

2. If you do not need the number or the service, simply do nothing and let the account run out of service.

-Natalie
Mint Mobile

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