Question

Renewal or expire and re-sign?

  • 8 May 2020
  • 3 replies
  • 136 views

Hi, I had a great year with Mint, it worked very well for me.

My 12 months ends on 5/23, and for the next 12 months, I wanted a 12 month/3GB plan (I have the 8 GB plan now)

So, on 5/23, I’d like to buy a 3GB 12 month plan, but I cant find a way to do that.  I guess I wouldn’t actually be “renewing”, just changing to a different plan.  Is that possible?  I turned off “auto renew” so I could find out before the change.


3 replies

Userlevel 3

Hi! Thanks for reaching out. In order to change your plan, you just need to log in to your account online, then click on Manage Plan, there,  you will be able to choose the desired plan and choose it as the next plan. Please send us a DM for more information. 

I”ve just realized the plan was funded and charged on 4/23- ouch, that’s a surprise.  Daughter has the plan and doesn’t keep paying daddy up to date.  That really screwed my plans up.  I’m at a loss.

What I was planning was to renew her, and add 2 more accounts (my wife and I)-

all 3 on a 12 month 3gig plan.  Mint’s been good, all in all.

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