Hello all. I’ve been using Mint for 6-ish months now, but within the past 1.5 months I’ve been experiencing a fairly serious issue with not receiving calls. This is incredibly frustrating as I’ve put my phone number onto a few e-mailed and electronic resumes and now doubt I’ve been able to receive the call-backs.
Samsung A7 2017 unlocked international dual sim with a fully compatible IMEI according to Mint’s phone checker.
Android 8.0 with stock ROM.
Stock phone app.
Google Messages MMS app.
Issue: Friends have reported to me that: when they call me a different person answers who is quite rude and aggressive. (Note that I am currently sending resumes out with my Mint phone number)
However, sometimes their call will reach me, other times the rude person. This has happened with text messages as well.
I am able to call out every time with no issue as well.
I also use google hangouts with a different number which always works flawlessly.
I have called Mint’s India tech support who told me my IMEI was not compatible but recommended I take the SIM out then re-install while on the call with them. I let them know this would end our call and to call me back to continue diagnosing which, to my disappointment, did not happen.
I have deleted and reset-up my APN according to Mint’s guide for Android, but this issue still remains.
I just bought another year of this plan and am painfully regretting it.
Has anyone else solved an issue like this? Thanks for your time.